• info@cedarcloudsurvey.com
  • rfq@cedarcloudsurvey.com
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Powered by the cutting edge technologies, we help our clients and partners to drive powerful insights from our high quality data and services.

Address

Ocean Financial Centre 10 Collyer Quay, #37-01 Singapore 049315

Address

3208, Building A, Huijing International City

Email

info@cedarcloudsurvey.com

Email

rfq@cedarcloudsurvey.com

Privacy Policy

Cedarcloud Survey ("we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy Policy explains how your data is handled when you access or use our platform and related services.

1. Information We Collect

Information you provide

  • Email address and account registration details
  • Profile and demographic information (e.g. age range, gender, employment status)
  • Survey responses and participation data

In connection with survey participation, we may collect additional information required by research partners, including eligibility criteria, demographic attributes, and response data necessary to match you with relevant studies.

Automatically collected information

  • IP address and approximate geographic location
  • Browser type, version, and device identifiers
  • Session activity, timestamps, and interaction data

Tracking and technical data

We use cookies, session identifiers, and similar technologies to maintain session integrity, support attribution processes, and ensure accurate tracking of user activity across our platform.

2. How We Use Your Information

  • To provide, operate, and maintain our platform
  • To match users with relevant surveys, offers, and research opportunities
  • To track participation, conversions, and reward eligibility
  • To validate survey completion and ensure data quality
  • To improve system performance, targeting accuracy, and user experience
  • To communicate with you regarding account activity, support, or updates
  • To detect, prevent, and investigate fraud or abuse
  • To comply with applicable legal and regulatory obligations

3. Fraud Prevention and Data Integrity

We maintain a combination of automated systems and manual review processes to protect platform integrity, partner requirements, and data quality standards.

  • Detection of duplicate or multi-account activity
  • Identification of VPN, proxy, emulator, or anonymization tools
  • Behavioral pattern analysis and anomaly detection
  • Cross-validation of participation and response consistency

Decisions may be based on technical signals, behavioral data, and partner-provided validation feedback. Where activity is reasonably determined to be invalid or non-compliant, we reserve the right to restrict access, suspend accounts, or withhold rewards.

4. Tracking and Attribution Technologies

We work with third-party partners, including survey providers and research platforms, that require tracking technologies to validate user actions and ensure proper attribution.

  • Click, referral, and session tracking
  • Conversion and completion verification
  • Engagement and activity tracking

We may share limited identifiers and participation data with partners to confirm completion, prevent duplicate participation, and maintain data accuracy across systems.

5. How We Share Your Information

  • Survey providers and research partners
  • Analytics, attribution, and tracking service providers
  • Cloud hosting and infrastructure providers
  • Payment processors and reward fulfillment partners
  • Legal or regulatory authorities, where required by law

Such sharing is necessary to operate the platform, validate user participation, allocate rewards accurately, and comply with partner and legal requirements. We do not sell your personal data for monetary compensation.

6. Affiliate and Partner Disclosure

Some surveys, offers, and services are provided by third-party partners. We may receive compensation when users successfully complete these activities.

Participation in partner services may be subject to their respective terms and privacy policies.

7. Legal Basis for Processing Personal Data

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

8. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside your country, including the United States. Where required, appropriate safeguards are implemented to protect your data.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations.

10. Your Rights and Choices

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Request a portable copy of your data

Requests may require identity verification before processing.

11. California Privacy Rights (CCPA)

  • Right to know what personal data is collected
  • Right to request deletion of personal data
  • Right to opt out of certain data sharing practices
  • Right to non-discrimination for exercising your rights

12. Cookies and Similar Technologies

We use cookies and similar technologies to operate the platform, support attribution, analyze traffic, and improve user experience.

13. Data Security

We implement appropriate technical and organizational measures to protect your data, including access controls and monitoring systems.

14. Children's Privacy

Our services are not intended for individuals under the age of 16.

15. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the revised policy.

16. Contact Information

CEDARCLOUD RESEARCH INC
US.
Email: privacy@cedarcloudsurvey.com

Powered by the cutting edge technologies, we help our clients and partners to drive powerful insights from our high quality data and services.

Our Address

  • Ocean Financial Centre 10 Collyer Quay, #37-01 Singapore 04931
  • info@cedarcloudsurvey.com
  • support@cedarcloudsurvey.com

Our Address

  • 3208, Building A, Huijing International City
  • rfq@cedarcloudsurvey.com

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